Reference

Our Terms and Conditions for Account Use

These terms set out what you agree to when you open and use your perang138 login account — covering how your account works, how payments through DANA, OVO, and GoPay are handled, and what we both commit to.

Account eligibility rulesDANA, OVO, GoPay payment termsFair use and conductAccount suspension processGoverning jurisdiction notice
perang138 login Our Terms and Conditions for Account Use
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear or you want to request a change to your account details, our Indonesia support team handles policy questions through the channels below. We aim to respond to terms-related queries within one business day. Bring your account reference when you contact us so we can locate your record quickly.

Live Chat Support Open the live chat window from your account dashboard. Our Indonesia support team handles terms questions, account reviews, and payment disputes through this channel around the clock.
Email Contact Send a written query to our support email for formal terms requests, account data questions, or any written record you need of our policy response. We reply within one business day.
Account Help Centre Log in to access the Help Centre, where common terms questions — covering account restrictions, payment disputes via DANA, OVO, or GoPay, and conduct rules — are answered with step-by-step detail.
ACCOUNT SECURITY

How We Handle Your Data and Account Security

Your account security and the handling of your personal data are governed directly by these terms and our connected privacy practices. We use SSL encryption on every page, including your account wallet, payment screens, and login flow. Your data is never sold to third parties. If you believe your account has been accessed without your consent, contact our live chat immediately and we will place a temporary hold while we investigate.

Data Retention

We keep account data, transaction records from DANA, OVO, and GoPay, and activity logs for as long as your account is active and for the period required by applicable regulations after closure.

Cookie Use

We use session and preference cookies to keep you logged in and to remember your wallet and game settings. You can manage cookie preferences through your browser settings at any time.

Account Security Practice

Login requires OTP verification sent to your registered mobile number. We recommend you never share your OTP with anyone, including anyone claiming to be our support team.

Requesting Changes

To update your registered name, mobile number, or linked e-wallet, submit a request through live chat with your account ID. Identity verification is required before any change takes effect.

Common Questions About Our Terms

These questions cover what our players in Indonesia ask most about account terms, payment rules, conduct, and their rights under our policy. If your question is not here, our live chat team can walk you through the relevant clause.

Yes. Every deposit and withdrawal you make through DANA, OVO, or GoPay falls under these terms. Each payment provider also has its own terms, which apply alongside ours for transactions on their network.

We can update these terms when our services change or when Indonesia regulations require it. We will notify you through your registered account before material changes take effect. Continued use means acceptance.

Breaches such as sharing login credentials, operating multiple accounts, or providing false registration details will trigger an account review. Depending on the severity, your account may be restricted or closed.

Contact our support team via live chat or email with your account ID. We will provide a summary of the personal data and transaction records we hold, in line with our data retention policy.

Access depends on local law and is available only in regions where online gaming is permitted. If you are unsure whether your location is supported, check with local regulations or contact our support team before proceeding.

Open live chat immediately and report the transaction with your account reference. We will place a temporary hold on your account, review the payment record from DANA, OVO, or GoPay, and follow up within one business day.