Reference

Our Legal Terms and What They Mean for Your Account

These terms set out how perang138 login operates, what you agree to when you open an account, and how we handle your data and wallet activity — including transactions made through DANA, OVO, and GoPay.

Jurisdiction-Dependent AccessAccount Data PolicyDANA, OVO, GoPay TermsCookie and Tracking NoticeYour Rights and Contact Path
perang138 login Our Legal Terms and What They Mean for Your Account
LEGAL CONTACT PATHS

How to Reach Us About Legal and Policy Questions

If you have a question about our terms, need to request a change to your account data, or want to dispute a decision made under our policy, our support team is the right starting point. We handle policy-related queries through live chat, email, and in-account messaging — all accessible directly from your account dashboard without needing to leave the platform.

Team online

Live Chat Support

Reach our team directly through the live chat option in your account. Policy and data queries are handled by the same team that manages wallet and account issues — no separate queue.

Email for Formal Requests

For written records — such as data access requests, account closure, or formal disputes — use the email address listed in your account settings. We respond to formal requests within a reasonable period.

In-Account Messaging

Log in and open the support tab to send a message directly tied to your account. This is the fastest route for questions about specific transactions, DANA or OVO wallet activity, or data held on your profile.

DATA AND ACCOUNT SECURITY

How We Protect Your Data and Handle Account Access

Your account and the data tied to it — including wallet connection details for DANA, OVO, and GoPay — are protected under our security framework. We use SSL encryption across all account pages and payment flows. We do not sell your personal data to third parties. Data is retained for as long as your account is active and for a period afterward as required by applicable rules. You can request a summary of the data we hold, ask us to correct inaccurate records, or request account closure through our support channel at any time.

SSL Encryption on All Pages Every page of your account — from login to wallet top-up — is served over an encrypted connection. This covers your DANA and OVO transaction details as well as your personal profile data.
No Third-Party Data Sales We do not sell, rent, or trade your personal information. Your account data is used only for operating your access, processing wallet activity, and meeting applicable legal requirements.
Data Retention and Deletion Rights Your data is retained while your account is open. After closure, we keep records only as long as legally required. Contact us to request a copy of your data or to ask us to delete what we no longer need to hold.
Cookie Use and Tracking Notice We use cookies to keep your session active, remember your preferences, and understand how you move through the platform. You can manage cookie settings through your browser. Disabling certain cookies may affect how some account features work.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often when players contact us about policy, data, and account rights. If your question is not covered here, our live chat team can walk you through anything specific to your account.

Access depends on the laws that apply in your location. We do not confirm availability for every region — check whether online gaming services of this type are permitted under the rules that apply to you locally before opening an account.

Registration requires your name, date of birth, contact details, and a valid payment method such as DANA, OVO, or GoPay. This data is used to verify your identity and process wallet activity on your account.

Send a request through the support tab in your account or via the email address in your account settings. We will respond within a reasonable timeframe and provide the data held against your registered profile.

Yes. Contact our support team to request account closure. Once closed, we delete or anonymise your data except for records we are required to keep under applicable legal or financial rules — for example, transaction logs tied to your GoPay or OVO activity.

Start by contacting us through live chat or in-account messaging. Provide your account ID and the transaction detail in question. Our team will review the wallet record — whether it is a DANA deposit or a withdrawal — and respond with a resolution or a request for supporting information.

We post a notice on the platform when terms are updated in a material way. Continued use of your account after the effective date is taken as acceptance. If you do not agree, contact us before the update takes effect.